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Frequently Asked Questions
Hair
Our luxury virgin raw human hair extensions and wigs are the epitome of opulence and refinement. Each strand of hair is meticulously handpicked, ensuring unparalleled quality and authenticity. We are dedicated to providing you with products that exude natural beauty, exceptional durability, and unmatched versatility. With our commitment to excellence, you can trust that your hair extensions and wigs will elevate your style and enhance your confidence like no other.
Processing Time
At Elorhi, we understand the anticipation of receiving your order. To deliver the utmost quality, each product undergoes an exquisite craftsmanship process, which typically takes between 7 to 10 days. This meticulous attention to detail ensures that every strand is expertly prepared and ready to adorn you with grace and elegance. We appreciate your patience as we strive to maintain the uncompromising standards that define our brand.
It depends on where you are. Orders will take 7-10 business days to process before shipping. Delivery times will depend on your chosen delivery method and shipping carrier. Delivery details will be provided in your confirmation email.
Shipping and Delivery
We currently ship within the United States only. We apologize for any inconvenience caused to our international customers.
We require a signature upon delivery to ensure the safe and secure arrival of your precious order. We understand the value and significance of our luxury virgin raw human hair extensions and wigs, and we want to ensure they are placed directly into your hands. This additional precaution guarantees that your purchase reaches you in perfect condition and adds an extra layer of protection, preventing any potential misplacement or loss during transit.
The accuracy of your shipping address is vital to ensure the successful and timely delivery of your luxury virgin raw human hair extensions and wigs. We take great care in preparing your order and entrust it to reliable shipping carriers. By providing an accurate shipping address, you help us maintain a seamless shipping process, reducing the risk of delays or misplacement. We recommend double-checking all details to ensure that your package arrives at the desired destination without any hiccups
Return Policy
To preserve the integrity of our luxury virgin raw human hair extensions and wigs, we have implemented a policy of not accepting returns. We hold ourselves to the highest standards of quality assurance, and once the package has been opened or the product has been used or altered, we cannot guarantee its authenticity or quality. By upholding this policy, we prioritize your satisfaction, ensuring that each purchase is untouched, pristine, and exclusively yours.
Order
Should you have any further enquiries or require assistance, our knowledgeable customer service team is readily available to assist you. We appreciate your trust in our luxury virgin raw human hair extensions and wigs, and we are committed to providing you with an exquisite experience from start to finish.
Thank you for choosing our brand to enhance your natural beauty and style.